Our standards
Trust & Safety
RaffleScout is a signatory to the DCMS Voluntary Code of Good Practice for Prize Draw Operators. This page explains how we vet the operators we list, and where to go if you need support or have a concern.
How we vet operators
RaffleScout only lists and partners with prize draw operators who are themselves signatories to the DCMS Voluntary Code of Good Practice for Prize Draw Operators. We verify this directly against the official DCMS signatory list on gov.uk before adding or renewing any operator listing — we do not rely on an operator's own claims about their status.
Responsible play
RaffleScout does not run prize draws itself, so we don't hold player accounts or payment data — that sits with each individual operator. If you are concerned about your own or someone else's spending or play habits, the following organisations can help:
- Citizens Advice
- Money Advice Trust
- National Debtline
- Samaritans
- Mind
Contact us
If you have a question or concern about a listing on RaffleScout, or believe an operator we list isn't meeting the DCMS Code, please get in touch at matt@rafflescout.co.uk and we'll look into it. For issues with an individual prize draw itself — entries, payments, or a prize you've won — please contact that operator directly, as RaffleScout doesn't process entries or payments.
The detail